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Business Story

Aletheia helps clients to have a structured IT approach, eliminate sporadic procurements

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Aletheia helps clients to have a structured IT approach, eliminate sporadic procurements

A familiar name in the IT industry, Clarence D’souza has held various decisive positions in his work life, including executive and professional manager with established IT companies. He firmly believes in driving business through a partnership model and nurtures relationships. With his exemplary execution skills and business acumen, Clarence founded Aletheia along with Mangesh Karekar in 2010. Clarence D’souza is one of its visionaries, not only seeing the need for, but also structuring the technology framework that allows Aletheia to constantly be at the leading position of its industry.

Aletheia is the Greek word for ‘commitment,’ which they reflect in their services.

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“ And true to that meaning, our professional mandate for every member is crystal clear. To honour our customer, value their business and cherish the relationship we share. Nothing delights us more than catering to our diverse and ever-growing clientele. We offer solutions to various verticals including pharmaceutical, advertising, telecom, Realestate, manufacturing and many other small and medium-size clients. And with each new relationship, we commit to adding value to yet another business, ” says spokesperson of Aletheia.

Aletheia’s  IT Managed Services enable customers to focus on their core business. With the concept of IT Operations Outsourcing solution, the company helps the clients to have a structured IT approach, eliminate sporadic procurements. This organization is a specialist in Managed IT support services, such as. IT operations Outsourcing Services, Facilities Managed Services (FMS), Consulting & Advisory Services.

Closely observing clients’ area of difficulty, Aletheia consults to the business owners and has now become an integral part of their clients’ business. Their core team consists of experts, who comprehend customers’ dynamic business needs in changing scenarios; assist them in achieving their techno-commercial objectives through expertise and alliance partnerships. Besides, IT Managed Services, Aletheia also offers IT infrastructure Solutions. This team is headed by Miten Parekh. A highly experienced technologists focus on designing and implementing IT Infrastructure solutions, especially in the arena of Enterprise Computing. With his accomplished career of being a CIO and IT Strategist, Miten Parekh, CTO of Aletheia has spent over two decades in this field. He has held senior management positions in the MarComm Industry with companies such as the Rediffusion Y&R Group and Publicis Group, India.

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Services, being the core strength of the company, the sales are driven by yet another respected professional in the IT industry. Roopesh Wani, Aletheia’s, Western Region Sales Head Roopesh Wani has had an accomplished career of 2 decades as a IT Sales Professional, having honed his skills at marquee IT companies like Tata Infotech, Tata Consultancy Services (TCS) and IBM, prior to Aletheia. Mr.Vijay Naik, Financial advisor of Aletheia, is an accomplished Chartered Accountant and brings professional experience of  two decades in the field of financial services.

Speaking to The CEO Magazine, Aletheia’s Director & CEO Clarence D’souza said “Our business is about people, hence, we give importance to leaders over titles. We believe, leadership creates vision and human energy. We strive to offer our clients superior technologies and comprehensive solutions. For Aletheia, it is not about “a” product or brand. But the solution. We keep a very sharp eye on costs vis-a-vis benefits to organizations. We have strategic alliances with leading technology brands, getting direct access to a whole gamut of offerings. ”

“ Each one of our solutions is designed to add value and meet the business objectives of our clients. We have the ability to provide tailor-made, tangible benefits without compromising on performance at all. To sum it up, we strongly propagate our firm belief. To be ‘technology partners’ to our customers and their business, ” he added. 

Aletheia thinks, plans, manages and executes IT for customers. The company’s management possesses over sixty man-years of business experience in the IT industry, particularly in the services space. When the company started off, they had a staff strength of about 20 professionals, with a turnover of Rs. 89,00,000. Within five year of operations, they now have a team strength of over a 150 professionals and a turnover of around Rs. five crores. The growth is the result of their focus on Managed IT services.

The company has created a foot-mark in Mumbai and Pune (branch) and has plans to reach out to as many SME customers. They are implementing direct operations in Kolkata and in the south as a strategic plan for organic growth.

Clarence D’souza is very clear in his mind, that more and more customers will want to adopt the IT operations outsourcing model. He is personally passionate about service delivery, solutions and partnerships. Since its inception, the company has managed to retain over 90% of its clients, which has been possible due to its mission of being a committed advisors and strategic partner to their customers. “We do not limit ourselves to a brand or a solution. What is important for me and my team is to address the pain area of the customer, ” Concludes the CEO.

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